Troubleshooting Guide

Properly installed and maintained Hampton worm gear speed reducers should operate efficient and dependably.  If problems occur, refer to the chart below, or contact Cleveland Gear.

 

Problem Causes Remedies
Overheating experienced.

1. Overload (not service

     factored properly).

2. Insufficient or excess oil.

3. Incorrect oil.

 

4. Oil seal is damaged.

1. Check loading and service

    factor.

2. Check Oil Capacities.

3. Flush and add recommended

     oil.

4. Replace, add oil.

Reducer "buzzes".

1. Gears damaged.

2. Bearings damaged.

3. Inadequate lubrication.

4. Foreign matter in

    reducer.

1. Replace gears.

2. Replace bearings.

3. Add oil

4. Flush and change oil.

Unusual vibrations experienced.

1. Worm gear distorted.

2. Worn worm.

3. Foreign matter in

    reducer.

4. Damaged or worn

    bearings.

5. Loose bolts.

1. Replace gear.

2. Replace worm.

3. Flush and change oil.

 

4. Replace bearings.

 

5. Tighten bolts.

Oil leakage experienced.

1. Oil seal damaged.

2. Gasket damaged.

3. Drain plug loose.

4. Oil gauge damaged.

5. Zerk fitting pointing

    down.

1. Replace seal.

2. Replace gasket.

3. Tighten drain plug.

4. Replace gauge.

5. Rotate cover.

 

Shafts will not rotate.

1. Worm and worm gear

    overheating.

2. Bearings damaged.

3. Solid foreign matter in

     gearbox.

4. Too much preload on

     taper bearings.

1. Repair or replace.

 

2. Replace bearings.

3. Disassemble, clean, refill.

 

4. Add gaskets.

 

Input shaft skids, output shaft does not rotate.

1. Gears worn.

2. Broken output shaft.

3. Worn input shaft.

4. Broken key.

1. Replace gears.

2. Replace shaft.

3. Replace shaft.

4. Replace key.

Wear appears rapid or excessive.

1. Overloading.

2. Inadequate lubrication.

3. Bearings damaged.

4. High ambient

    temperature.

1. Adjust load or resize unit.

2. Follow recommendations.

3. Replace bearings and gears.

4. Resize to larger unit.

Excessive axial play in worm.

1. Improper assembly.

1. Add shims.

2. Contact Cleveland Gear

 

1-800-423-3169
Cleveland Gear Company
3249 East 80th Street
Cleveland, Ohio 44104
sales@clevelandgear.com